Twinguard_Starter_Set_EN_160818_web

Before you start you need to make

sure you have installed the Bosch

Twinguard App. You also need to

make sure that you have a spare

LAN port on your WiFi router.

▶ Start the Bosch

Twinguard App

▶ Connect the Gate-

way to the power

supply and WiFi

router

▶ Scan the QR code

on the back of the

Gateway. Add the

Twinguard using

the QR code.

1.0 Product description…………….08

1.1 Intended use ……………………….. 12

2.0 In the box……………………………14

2.1 Gateway ……………………………… 14

2.2 Twinguard …………………………… 16

3.0 Warning notices ………………….18

3.1 Explanation of symbols …………. 18

3.2 Safety instructions……………….. 19

4.0 Indicators and controls……….20

4.1 Gateway product overview…….. 20

4.2 Twinguard product overview….. 24

5.0 Installation and set up

the Gateway………………………..28

5.1 Starting the Bosch

Twinguard App …………………….. 30

5.2 Set up the Gateway ………………. 32

5.3 Activating the Gateway………….. 34

6.0 Installation and set up

the Twinguard……………………..35

6.1 Activating the Twinguard……….. 36

7.0 Fixing the Gateway ……………..37

7.1 Mounting instructions…………… 37

7.2 Wall mounting ……………………… 38

8.0 Fixing the Twinguard …………..40

8.1 Mounting instructions…………… 40

8.2 Fixing with screws………………… 46

9.0 Maintenance instructions ……48

9.1 Visual inspection…………………..49

9.2 Twinguard functional test………. 50

10.0 Alarm and

troubleshooting ………………..52

10.1 Gateway faults…………………… 52

10.2 Twinguard faults ………………… 53

10.3 Switching off the Smoke

Alarm ……………………………….. 54

11.0 Product details …………………55

11.1 Technical data……………………. 55

11.2 Declaration of conformity……. 57

11.3 Faults in radio operation……… 58

11.4 Open-source software………… 58

11.5 Environmental protection

and disposal ……………………… 61

The Twinguard Starter Set contains

a Twinguard Smoke Alarm and a

Gateway.

The Twinguard Gateway including

accessories is a Smoke Alarm manu-

factured to EN 14604: 2005/AC: 2008

which connects wirelessly to a Gate-

way. It is equipped with the following

functions and components:

The product reliably warns you of

potential fires in your home. If smoke

is detected both a visual and audible

alarm is triggered.

The Gateway connects your Twinguard

to the internet and other Twinguards

you might have in your home. The

Gateway includes:

▶ LED signal lights

▶ Activation button on the back

of the Gateway

▶ Power cable

▶ Network cable

The Gateway has the following

functions:

▶ It triggers alarms on all Twinguard

Smoke Alarms connected to the

Gateway if a potential fire is detect-

ed

▶ It forwards alarm notifications to

your mobile device through the

internet

The Gateway must be set up before the Smoke Alarms!

Your mobile device must be on and connected to the internet in

order for you to receive warnings and information from your Twinguard

Smoke Alarm.

The forwarding of alarms from alarm to alarm and to mobile

devices will only work when the Gateway is switched on.

Up to 40 Twinguard Smoke Alarms can be connected to one

Gateway.

You can find more detailed information about your products and how

best to use them at:

www.bosch-smarthome.com

The product is intended for indoor use

in residential buildings. It should only

be used together with original Bosch

Smart Home components.

▶ Follow the safety instructions and

the directions in this manual and the

Bosch Twinguard App to ensure that

the product is set up correctly

▶ Observe the connection conditions,

ambient temperatures and humidity

limits in the Technical Data section

(see p. 55)

▶ Avoid installing in areas prone to

high amounts of direct sunlight or

near to sources of heat or cold

Gateway Power cable Network cable

2 screws,

2 plugs

Please check that all products are in the box and are undamaged.

Please mount only parts that are in immaculate condition.

To install the Gateway you will need an internet connection and a

standard WiFi router with a free LAN port.

Please check that all products are in the box and are undamaged.

Please mount only parts that are in immaculate condition.

Batteries (6 x 1,5 V AA Alkaline) are already included and can be

replaced as necessary.

3.0 WARNING NOTICES

3.1 Explanation of symbols

3.2 Safety instructions

Warning.

This alerts you to danger.

The Gateway or Twinguard should not be dismantled. Incase of fault,

please contact our customer service team on 00800 843 762 78.

Please observe the intended use.

Info.

Indicates important information.

The product should only be mounted using the material recommended

in this manual. Do not paint or wallpaper over any of the devices!

1

2

3

1 LED 1 Status indicator for wireless connection

2 LED 2 Status indicator for internet connection

3 LED 3 Activity indicator

4 LED 4 –

4

5 LED 5 –

5

6 Activation button For activating the Gateway during setup

7 Power connection Port for micro USB power cable

8 LAN port For connecting to the router

1

Item Part Explanation

2

3

4

2 Mounting holes For fitting to the wall

3 Reset button For resetting the Gateway to the factory settings

4 QR code Scan for device identification

1

Item Part Explanation

2

3 Alarm Audible signal

3

4 Alarm LED Red: alarm or fault

4 5

6

1

2

1 Battery

compartment –

2 Red plastic pin For activating the Twinguard

▶ Load up Google Play

▶ Search for “Bosch Twinguard”

▶ Select the “Bosch Twinguard App”

▶ Tap “Install”

▶ Load up the App Store

▶ Search for “Bosch Twinguard”

▶ Select the “Bosch Twinguard App”

▶ Tap “Get”

Now start the Bosch Twinguard App

and log in using your username and

password under “Login”. If you do not

have a Bosch Account, you can

create one using the app.

You need to ensure that your mobile device is on and connected to a

mobile communications network in order for it to receive warnings and

notifications from the Twinguard Smoke Alarm.

Insert the network cable into the

Gateway and into a free LAN port

on your router.

Connect the Gateway to the power

supply using the USB power cable and

follow the instructions in the app.

When prompted to do so by the app,

please scan the QR code on the base

of the Gateway.

5.3 Activating the Gateway 6.0 INSTALLATION AND SET UP THE TWINGUARD

The app will prompt you to activate

the Gateway. To do so, please press

the activation button directly next

to the cable ports on the back of the

Gateway once.

Follow the instructions in the Bosch

Twinguard App to add more Smoke

Alarms.

This will require scanning the

QR code found on the back of each

Smoke Alarm.

6.1 Activating the Twinguard

7.0 FIXING THE GATEWAY

7.1 Mounting instructions

On the base of the Gateway there

are two recesses for the screw heads,

which enable the Gateway to be fitted

to the wall. Please use the enclosed

plugs and screws to mount it if re-

quired.

▶ Mark two hole positions 4.8 cm

apart at the desired position on

your wall

▶ Drill the holes and insert the plugs

▶ Drive the screws into the plugs

▶ Position the Gateway over the

screws and slide down until it locks

into place

> 20° > 20°

The Smoke Alarm should be mounted on the ceiling, its important to note certain

factors when choosing the best position.

> 1m

> 20°

0.5m

▶ Mount the device in the center of the

ceiling. The maximum monitoring

area of an alarm is 60 m². In large

rooms, an extra alarm should be

fitted for every 60 m². The maximum

height a smoke alarm should be

installed is 6 m

▶ If being installed in Hallways (maxi-

mum 3 m wide), a smoke alarm must

be installed at least every

15 m along the length of the hallway.

There should be no more that 7.5 m

from a smoke alarm and the end of

the hallway. We recommend that a

smoke alarm is installed at all hall-

way junctions and corners

▶ In rooms that are divided into

multiple floors, it is recommended

that a smoke detector is installed

on each level where the ceiling area

is greater than 16 m², and the length

and width is over 2 m.

▶ If your ceiling is split by beams or

joints that protrude greater that

0.2 m, we recommend that multiple

Smoke Alarms are fitted if the ceiling

area created by the beams is greater

than 36 m²

▶ Hold the mounting bracket in the

desired position

▶ Mark the drill holes

▶ Drill the holes and insert the plugs

▶ Position the mounting bracket and-

screw it on

▶ Now fit the Smoke Alarm to the

mounting bracket, align and rotate

in the direction of the arrows

▶ When you hear a “Click” your

Twinguard is mounted correctly

We recommend you inspect and test your Twinguard on a monthly

basis.

▶ The smoke inlet openings along

the 360° light strip and the sound

outlets are not clogged (e.g. by dust,

dirt or paint)

▶ If necessary, clean the Smoke Alarm

carefully with a damp cloth

▶ Check for any damage and that the

bracket is still firmly fixed in place.

▶ Ensure that there is a clear space

of 0.5 m around your Twinguard so

smoke detection is not hindered

▶ To do this, briefly press the oper-

ating button. The alarm will sound

three times at a reduced volume, the

alarm LED and the LED light strip

will flash red and the emergency

lighting will turn on

▶ If the functional test was success-

ful, the 360° LED light strip will light

up blue for one second

By initiating a test or muting an alarm

using the operating button fire de-

tection is deactivated for the next 10

minutes. It initiated or muted using the

APP, detection remains active.

10.0 ALARM AND TROUBLESHOOTING

10.1 Gateway faults

10.2 Twinguard faults

Visual

signal Cause Measure

Audible

signal

Visual

signal Cause Measure

No LED

is lit up

USB power cable not

connected / power

cable faulty / Gateway

faulty

Check the power supply to the power

cable; replace the power cable or

Gateway if necessary

Quiet

signal,

every 43 s

Yellow LED

flashes 3

times

every 43 s

Alarm faulty Replace the Alarm

LED 2

is lit up

orange

LED 2

is lit up

red

Internet connection not

available;

Cloud not available

Internet connection not

available;

Cloud not available

Call the hotline

Check the connection between the

Gateway and the DSL router

or check the internet connection of

the DSL router

Quiet

signal,

every 300 s

Quiet

signal,

sounds

every hour

Yellow LED

flashes

once

every 300 s

–

Batteries nearly empty Replace the batteries

In normal operation, LED 1 and LED 2 of the Gateway are continuously

lit up green. LEDs 3, 4 and 5 are inactive in this case.

Flash and fault codes, information about how to reset the Twinguard to

its factory settings plus much more can be found in the online FAQs at

www.bosch-smarthome.com/faq

10.3 Switching off the Smoke Alarm

11.0 PRODUCT DETAILS

11.1 Technical data

If the alarm is triggered, please press

the operating button in the center of

the Smoke Alarm to mute it.

Alternatively you can silence the alarm

using the Twinguard App.

Model name of Gateway FRS-Gateway

Rated voltage 5VDC

If the operating button is used to initiate the functional test or

switch off an alarm, both fire detection and the alarm is deactivated

for 10 minutes.

Connections USB power cable, LAN

(Ethernet, RJ45)

Type of protection IP20

Ambient temperature 5°C to 40°C

Model name of Twinguard FRS-5000-OW-EN

Rated voltage 6 x 1.5V AA alkaline batteries

(replaceable)

Battery manufacturer type Duracell / Panasonic

Battery life 2 years (typical)

Type of protection IP20

Ambient temperature 5°C to 30°C

Storage temperature -5°C to 30°C

Maximum humidity 93% non-condensing

Radio frequency 2,4 GHZ ISM band

Max. transmission power 8 dBm

Radio range in free-field conditions ≥ 100 m

Robert Bosch Smart Home GmbH

hereby declares that the Bosch Smart

Home Twinguard Smoke Alarm and

Bosch Smart Home Gateway radio

communication unit complies with

Directive 1999/5/EC and is designed

for use in all countries of the European

Union.

The declaration of conformity

and declaration of performance

can be downloaded from

www.bosch-smarthome.com

Maximum number of connections

to one Gateway

40

Faults in radio operation (e.g. due

to electric motors or defective elec-

trical devices) cannot be ruled out.

The radio range inside buildings may

differ greatly from the radio range in

free-field conditions. Apart from the

11.4 Open-Source-Software

transmission power and the receiver

characteristics, environmental influ-

ences such as humidity and structural

characteristics may also influence

radio operation.

Contiki Open Source License: Copyright (c) 2003, Adam Dunkels. Copyright (c)

2004-2005,2008 Swedish Institute of Computer Science. All rights reserved.

Redistribution and use in source and binary forms, with or without modification,

are permitted provided that the following conditions are met:

▶ Redistributions of source code must retain the above copyright notice, this list

of conditions and the following disclaimer.

▶ Redistributions in binary form must reproduce the above copyright notice, this

list of conditions and the following disclaimer in the documentation and/or

other materials provided with the distribution.

▶ The name of the author may not be used to endorse or promote products

derived from this software without specific prior written permission.

ARM CMSIS Open Source License: Copyright (c) 2009–2014 ARM LIMITED

All rights reserved.

Redistribution and use in source and binary forms, with or without modification,

are permitted provided that the following conditions are met:

▶ Redistributions of source code must retain the above copyright notice, this list

of conditions and the following disclaimer.

▶ Redistributions in binary form must reproduce the above copyright notice, this

list of conditions and the following disclaimer in the documentation and/or

other materials provided with the distribution.

▶ Neither the name of ARM nor the names of its contributors may be used to

endorse or promote products derived from this software without specific prior

written permission.

Electrical and electronic equipment

that is no longer usable or is defective,

or used batteries must be separated

from other waste and recycled in

an environmentally friendly manner

(European Directive on Waste

Electrical and Electronic Equipment).

To dispose of old electrical and

electronic equipment or batteries,

use your country-specific return and

collection systems.

Batteries must not be disposed of with

household waste. Used batteries must

be disposed of in the local collection

systems.

You can find more detailed information

on operating and maintaining the

Smoke Alarms in the online FAQs at

www.bosch-smarthome.com/faq

You will also find all contact details on

the rear side of this document.